Frequently Asked Questions
Everything you need to know about our natural beauty and hair care products.
Are all Faith In Nature products vegan and cruelty-free?
Yes, all our products are 100% vegan and Leaping Bunny certified cruelty-free. We never test on animals and ensure all ingredients are ethically sourced.
What is your shipping policy?
We offer standard and express shipping. Orders are typically processed within 1-2 business days. Free standard shipping is available on all orders over $50.
Can I return a product if it's not right for me?
We accept returns on unused and unopened products within 30 days of purchase. Please contact our support team to initiate a return authorization.
Are your plastic bottles recyclable?
Absolutely. Our bottles are made from 100% recycled plastic and are fully recyclable. We also offer 5L refill options to help reduce plastic waste further.
Do your products contain synthetic fragrances?
No, we only use 100% natural fragrances derived from essential oils and botanicals to ensure our products are gentle on your skin and the environment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.